Front Counter Salesman

Job description: Job Title: Front Counter Salesman Location: Baghdad - Al Amana About the Job: Front Counter Salesman is responsible for receiving spare parts requests from customers and/or the maintenance department, completing the sales process, preparing lists of all required parts from the warehouse, and following up on the delivery of parts to the customer and the collection of expenses until the deal is closed. Main duties & responsibilities: •    Greet customers warmly as they approach the front counter, listen to their parts requirements, and provide expert assistance and recommendations to meet their needs. •    Answer phone calls and respond to emails regarding parts inquiries, providing accurate product information, pricing, and availability to customers. •    Process parts orders promptly and accurately, including sourcing parts from inventory, placing special orders with suppliers, and arranging for delivery or pickup as needed. •    Utilize point-of-sale (POS) systems to accurately process sales transactions, including cash, credit card, and other payment methods, while adhering to established cash handling procedures. •    Assist with maintaining accurate inventory records, monitoring stock levels, and replenishing inventory as necessary to ensure availability of parts for customer orders. •    Keep customers informed about the status of their parts orders, provide updates on delivery times, and address any questions or concerns in a professional and timely manner. •    Provide basic technical assistance to customers, such as troubleshooting part-related issues or providing installation advice, leveraging resources available within the Parts Department. •    Ensure the front counter area is kept clean, organized, and presentable at all times, including restocking merchandise and removing any clutter. Required Qualification: Education: Bachelor's degree in any related field. Experience: Minimum 2 years of experience in same field. Languages: Arabic & English. Other skills that need to be mentioned: Good knowledge of automotive spare parts, Good communication and negotiation skills, customer-service oriented.