Heavy Wheel Motor Vehicle Field Service Rep (FSR)

Location: Erbil, Iraq Job Summary The Heavy Wheel Motor Vehicle Field Service Representative (FSR) provides on-site technical support and advice to assigned customers. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract) • Provide technical guidance and advice to the customer. • Present a positive image of self and company’s services. • Work effectively with differing customers and cultures. • Maintain a safe work environment and ensure compliance with safety objectives and policies. • Provide inspection support and perform repairs, sustainment maintenance, retrofits, and medications to multiple platform vehicles. • Conduct technical analysis of vehicle implementations, modifications and enhancements. • Troubleshoot technical problems and issues and determine technical solutions. • Act as local on-site representative to customer's organization. • Document and submit company expense reports and time cards • Perform other qualified duties as assigned Reporting Relationships Title of Direct Report(s): None Title of Supervisor: Program Manager, or other supervisor title may vary by assignment Knowledge & Skills • Must have knowledge of database software, spreadsheet software, presentation software, and word processing software • Knowledgeable of U.S. Military vehicle maintenance management pubs and guidelines. • Ability to interpret and use all types of engineering drawings, schematics, diagrams, and specification sheets • Ability to use all types of power tools, lifting devices, carrying or support equipment, including safe use of slings and chains • Familiar with the use and operation of TMDE (Test, Measurement and Diagnostic Equipment) • Must be able to function with minimal supervision • Ability to obtain and maintain a US passport. • Ability to obtain a secret security clearance. Experience & Education • High school diploma or GED required. Bachelor’s degree, preferred. • Class A or B CDL preferred • Four (4) years certified vehicle maintenance required. • ASE level certification in vehicular and component level fault diagnostics and maintenance or military equivalent. • Prior instructional experience delivering technical training in fault diagnostics and maintenance/repair. Physical Requirements/Working Environment • Must be willing and able to work in extreme temperatures. • Capability to lift 55lbs without assistance. • Must be able to meet medical and physical fitness requirements to enter into and maintain deployment in accordance with customer requirements. • Live and work in an austere environment in an active combat zone most likely under U.S. government control Travel • Able to travel domestically and internationally • Relocate to different locations within the AOR on short notice to support assignment